Known Problems in FocalPoint ---------------------------- File Format Problems -------------------- Sometimes a problem will occur when trying to load a file with FocalPoint and you will see a message saying "Failed to Load". Sometimes these errors can be expected. Below is a list of known problematic file types and the reason for the problem. If you find problems other than those listed below then please report them to the FocalPoint developers. .htm .html : This is an extension used as part of the Vistech file format. Most files with this extension with be standard HTML files and will not load as an image. This is not a bug. .dv : The .dv file exension is used for Deltavision Image files which can be read by FocalPoint, and for raw digital video files which cannot. .avi : FocalPoint has only limited support for AVI files. AVI is a container format which can contain data encoded in many different ways using many different codecs. FocalPoint only has support for uncompressed AVIs. Other AVIs will fail to load even if the codecs necessary for decoding them are installed on the system. .tif .tiff : CMYK encoded TIFFs are not supported by FocalPoint and will fail to load. RGB and Greyscale TIFFs should work OK.